EU adviser says Gemini answers may infringe publishers' rights
An Advocate General at the EU's top court says Google's Gemini may infringe press publishers' rights when chatbot answers reuse articles. AI training was treated differently.
Ai chatbots
Nearly 40% of AI chatbot election answers contain a factual error
A Forum AI study of eight chatbots found that nearly 40% of election-related answers contained at least one factual error. Voting logistics went wrong more often than candidate questions.
Hochul Signs Law Limiting Chatbot Features for Minors
New York's governor signed a chatbot safety law for minors on 28 October 2026. Reports say its reach may extend to general-purpose assistants such as ChatGPT, Claude and Gemini.
Parents Sue OpenAI Over GPT-4o Advice on Epilepsy Drug
The parents of a 31-year-old epilepsy patient have sued OpenAI, alleging ChatGPT helped their daughter taper off her seizure medication and hide it from doctors. The claims have not been tested in court.
AI customer support executive: first-line routing to specialists
Customer support executives spend much of their day on repetitive tasks. AI automation can handle first-response inquiries, route complex tickets to the right specialist, and preserve conversation context so your team focuses on judgment calls.
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